Privacy policy

Privacy Policy

Effective Date: July 15, 2026

Italian Ice Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ItalianIceCo.com or place an order with us.

Information We Collect

We may collect the following information when you use our website or place an order:

Name
Business name (if provided)
Billing and pickup information
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history
Communications you send to us

We do not store your full payment card information.

How We Use Your Information

We use your information to:

Process and fulfill orders
Schedule local pickup
Communicate about your order
Respond to customer service requests
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us improve our services.

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

Shopify
Payment processors
Website hosting providers
Email service providers
Analytics providers
Government agencies or law enforcement when required by law

These providers receive only the information necessary to perform their services.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Marketing Communications

If you subscribe to receive marketing emails or promotions, you may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information, subject to legal and business recordkeeping requirements
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective when posted on this website. The “Effective Date” above will be updated to reflect the latest revision.